Terms and Conditions

Welcome to Tawseel Online

Please read these Terms of Use and Disclaimer carefully before using our website or mobile applications. This Customer Agreement (the "Agreement") is a binding agreement between you and Thought E-Commerce LLC or its affiliates ("Tawseel Online"). It outlines the terms and conditions under which you may use our website (the "Site") and our mobile applications (each an "App") - collectively referred to as the "Platform" - and receive Tawseel Online services, which include processing and delivering product orders (the "Tawseel Online Service"). Your use of the Tawseel Online Service and the Platform signifies your acceptance of these terms. If you do not agree to all the terms and conditions, please do not use the Platform or the Tawseel Online Service.

Acceptance of Terms

Your access to and use of the Platform is governed by these Terms of Use and any applicable policies incorporated by reference. If you engage in transactions on the Platform, you will be subject to the policies relevant to those transactions. By using the Platform, you enter into a contractual relationship with Tawseel Online, and these terms constitute your binding obligations.

Definition of "You" and "User"

In these Terms of Use, "You" or "User" refers to any individual or legal entity that has agreed to become a buyer on the Platform by providing Registration Data during the registration process as a Registered User. Tawseel Online allows Users to navigate and utilize the Platform.

Use of Services

When you use any of the services provided by Tawseel Online through the Platform, including but not limited to product reviews and seller ratings, you agree to comply with the applicable rules, guidelines, policies, and terms associated with those services. These will be considered an integral part of these Terms of Use.

User Responsibilities

As a User of the Platform, you agree to:

1. Provide Accurate Information: Ensure that all Registration Data and any other information you provide on the Platform is accurate, current, and complete.
2. Maintain Security: Keep your account credentials confidential and secure. You are responsible for all activities that occur under your account.
3. Comply with Laws: Use the Platform in compliance with all applicable laws and regulations.
4. Respect Others: Do not engage in any conduct that is harmful, abusive, or disruptive to other Users or the Platform.
5. Report Violations: Notify Tawseel Online immediately if you become aware of any unauthorized use of your account or any other breach of security.

Modifications to Terms

Tawseel Online reserves the right to change, modify, add, or remove portions of these Terms of Use at any time without prior written notice. It is your responsibility to periodically review these Terms for updates or changes. Continued use of the Platform after any changes indicates your acceptance of the revised terms.

Intellectual Property Rights

All content, trademarks, and other intellectual property rights associated with the Platform, including but not limited to text, graphics, logos, and software, are the property of Tawseel Online or its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the content solely for your personal, non-commercial use. Any unauthorized use of the Platform's content, including reproduction, modification, distribution, or display, is strictly prohibited and may result in legal action.

Account Termination

Tawseel Online reserves the right to suspend or terminate your account and access to the Platform at our discretion, without prior notice, if we believe that you have violated these Terms of Use or engaged in any conduct that we deem inappropriate or harmful to others. You may also choose to terminate your account at any time by contacting our customer service team. Upon termination, your right to access and use the Platform will immediately cease.

Limited License

As long as you comply with these Terms of Use, we grant you a personal, non-exclusive, non-transferable, and limited right to access and use the Platform. Accessing, browsing, or otherwise using the Site indicates your agreement to all terms and conditions contained within these Terms of Use.

Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact our customer service team.