Privacy Policies

This Privacy Policy governs the use of this website and the products available via this domain or any subdomains. By visiting this website, purchasing products, or availing services, you confirm your acceptance of the terms outlined in this Privacy Policy.

This policy may be updated periodically to comply with the regulations of the Sultanate of Oman. It is your responsibility to stay informed about the latest updates to this page. Any changes will be communicated to users prominently on the homepage of this website.

This Privacy Policy is an integral part of the website, established to ensure compliance with Omani laws and regulations. The website is intended for use by residents of Oman, and all terms herein are governed by the laws of the Sultanate of Oman.

PURPOSE

This policy is designed to ensure that you understand the use of this website, the information collected, its usage, and the terms set forth by the Company and its subsidiary companies associated with the website.

The policy governs the Company's rights to collect, use, and store all information provided by you on this website or related sites under the parent domain. The Company is NOT responsible for any information you share on third-party websites that you may be directed to from this site.

By providing personal information on this website, you consent to the collection and use of that information to enhance your experience and better serve you.

Information Collection, Use, and Practices

Collection of Information

Direct User Information

The Company collects and stores all information you provide as Personal Information. This includes your name, email address, billing address, contact numbers, and any other information necessary for the website to serve you better.

Surveys

The Company may conduct voluntary surveys from time to time. Participation is not mandatory, and we will not request sensitive information such as banking details. Surveys aim to help the Company improve services and gather basic demographic information, including name, age, gender, marital status, and interests. All information collected through surveys is kept confidential and is not sold to third parties.

Third-Party Information

The Company collects personal information you provide during your visit to the website and interactions with third-party websites. This may include your name, email address, billing address, telephone numbers, date of birth, and other relevant details.

Other Information Collection

Additional information may be collected during online contests, email support, contact forms, and newsletter subscriptions.

Cookies

Cookies are small data files transferred from your computer to the website server. They help track your location and improve your access to the website. Cookies can be configured to enhance your experience and recognize repeat visitors. You may disable cookies, but this may affect the website's functionality. Acceptance of cookies is necessary for optimal use of the website.

Web Beacons

Web beacons are programming codes that enable image viewing on the website and help transfer unique identifiers to a database. This allows the website to recognize returning visitors and track online behavior, thereby enhancing user experience.

IP Address

Your IP address is tracked automatically based on your activities on the website. This information helps the Company understand user interests, demographics, and locations, allowing for improved service delivery.

Computer Profiles

Anonymous information may be collected from your computer to analyze user interests and provide better services. Computer profiles help adjust the website's display settings for optimal viewing.

Data Analysis

The collected data may be analyzed periodically, either for client needs or as required by law.

Updates

As technology evolves, the Company may update this Privacy Policy. We encourage you to revisit this page periodically. The Company does not collect information from individuals under the age of eighteen (18) years; any such information will be deleted promptly.

Banking Information and Details

When you place an order, your banking information, including credit card details, is collected but not stored on our servers. Instead, we partner with a verified local bank payment gateway, which securely manages your payment information. This arrangement ensures that all transactions are safe and confidential. Access to this information is restricted to a select group of authorized personnel within the payment gateway, further safeguarding your data.

Use of Personal Information

General Use

We use the personal information you provide to enhance your experience on our platform. This information may be updated or changed at any time. It can be utilized for various purposes, including email marketing, telephonic marketing, mobile marketing, and promotional offers.

Email and Unsubscribe Policy

The Company may use your provided email address to send you promotional emails. We maintain several email lists for different promotional purposes. You can unsubscribe from these emails at any time by clicking the unsubscribe link located at the bottom of each email. Unsubscribing will remove your email from our database, and you will no longer receive promotional emails unless you choose to subscribe again.

Content of Email Messages

You may receive email messages from various third-party websites. To unsubscribe from those emails, please follow the link provided at the bottom of each message. The Company is not responsible for any third-party emails you receive.

Solicited Emails

The Company will send you emails if you have subscribed to our website and services. While promotional emails can be unsubscribed from, certain emails, such as purchase confirmations and important account details, are mandatory and cannot be unsubscribed.